Shipping Details


- All of our cookies and cakes are baked to order, cooled, then packaged and shipped in thick, air-tight, cellophane bags to preserve their freshness.
- Once your order is placed, we will send a conformation email. After we ship it you will receive additional email with tracking number.


- All orders received will be shipped on Mondays. 
- Hummingbird Bakehouse ships packages using USPS or UPS as our third party shipping carrier - Orders will not be shipped on the following major holidays: New Years Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas.

Nationwide Shipping Guarantee

- Shipments can only be delivered to a street address within the 50 United States and Puerto Rico.
-Shipments are not available to ship to US territories. 
- Hummingbird Bakehouse is not responsible for delays in delivery times due to incorrect or incomplete addresses.
- Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment.
- Shipping charges will not be refunded for late deliveries in the event the business is closed or if the recipient is not available to receive the package when delivered.
- USPS or UPS may require a signature for delivery at the discretion of the driver.
- It is the customer's responsibility to ensure that the contents of the package are stored in a cool space promptly after delivery. 
- Estimated delivery timelines do not take unexpected weather delays into consideration, which may affect shipping and arrival dates.
- Hummingbird Bakehouse is not responsible for delays due to weather conditions or other natural causes beyond our control.
- Since our goodies are perishable, we suggest you ship your order to an address where someone is available to receive it in a timely manner.


- Due to the perishable nature of our products, Hummingbird Bakehouse does not accept returns or exchanges.
- We can only accept cancellations on new orders Tuesday-Saturday.
-  For order cancellation requests, please email us at  We will do our best to accommodate your needs, however, such requests may not be possible due to the order processing and production schedule.
- If for some reason, you are unsatisfied with your purchase, please email us within 2 days of receiving the package and we will make every effort to ensure you are happy with your Hummingbird Bakehouse experience.